Workflow Integration
Workflow Integration Is Worth It When
- Your team and your customers are using different tools that don’t talk to each other
- Data has to be manually copied between systems, creating delays and errors
- You’ve adopted AI or automation tools but they sit disconnected from your core workflow
- You need one connected process instead of a patchwork of apps
How We Approach Integration
- We map every tool and handoff in your current workflow before touching any integration
- We connect your CRM, ERP, support desk, and internal tools through APIs and automation, not manual exports
- We wire your AI agents and RPA bots directly into the systems your team already works in
- We test the full flow end-to-end so data moves cleanly with no manual re-entry
Customer Development Process
Consisting of Project Manager, UX Designer, and Business Analyst.
Business Analyst requests data from all key persones involved in product implementation. Further on, we segment the targeted audience into groups, define avatar and context for each one (up to 3 groups).
Together with Client we determine any eventual user journeys and describe in details the one with the highest priority.
According to the user journey selected we draw up to 5 screens of UI layout.
Simultaneously we form a focus group — making a list of participants to be agreed upon with you.
We test the selected journey with 3 to 5 respondents. The improvements are entered into the layout.
We continue with improvements and testing till the positive feedback exceed 50%
UI layout in Figma ready for development and conclusion on the hypothesis feasibility.